Privacy Policy for Zemra

Last Updated: January 21

Zemra (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Zemra mobile application (the “App”). By accessing or using the App, you agree to the terms described in this Privacy Policy.

Zemra is intended only for adults aged 18 and above. We do not knowingly collect or solicit personal information from individuals under the age of 18. If you believe that a minor has provided us with personal data, please contact us and we will take appropriate steps to delete such information.

1. Information We Collect

We may collect the following types of information when you use Zemra:

• Information You Provide Voluntarily: This includes information you submit when contacting us for support, providing feedback, or communicating with AI training characters, such as messages or inquiries.

• Usage Information: We may collect information related to how you use the App, such as accessed training plans, viewed training videos, interaction frequency with AI characters, and general feature usage.

• Device and Technical Information: We may collect limited technical data such as device type, operating system version, app version, and anonymous identifiers for the purpose of improving performance and stability.

Zemra does not require users to create an account or provide sensitive personal information unless explicitly stated within the App.

2. How We Use Your Information

We use the collected information solely to:

• Provide and improve training plans, training videos, and AI-based coaching features

• Enable AI characters to respond appropriately to user questions and provide relevant suggestions

• Analyze app performance and user behavior to enhance functionality and user experience

• Respond to user inquiries and provide customer support

• Ensure the security and proper operation of the App

We do not use your information for purposes unrelated to the core functionality of Zemra.

3. AI Features and User Content

When you interact with AI training characters, your input may be processed by AI systems to generate responses and suggestions. These interactions are used only to provide the requested functionality and to improve the quality of AI responses. We do not use these conversations to identify individual users.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only in the following circumstances:

• With service providers that support app functionality (such as cloud or analytics services), strictly for operational purposes and under confidentiality obligations

• When required by law, regulation, or legal process

• To protect the rights, safety, and security of Zemra, its users, or the public

5. Data Retention

We retain collected information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Non-essential data may be deleted or anonymized periodically.

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Request access to the information we hold about you

• Request correction or deletion of your information

• Object to or restrict certain data processing activities

You may exercise these rights by contacting us using the email address below.

8. Third-Party Links and Services

The App may contain links to third-party content or services. We are not responsible for the privacy practices of such third parties, and we encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date above. Continued use of the App after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your privacy, please contact us at:

Email: AIspoZemra@gmail.com